LAST UPDATED: APRIL 28, 2016
LAST UPDATED: APRIL 28, 2016
Children. Our Services are not directed to children and children are not eligible to use our Services. Protecting the privacy of children is very important to us. We do not collect or maintain Personal Information from people we actually know are under 13 years of age, and no part of our Services is designed to attract people under 13 years of age. If we later learn that a user is under 13 years of age, we will take steps to remove that user’s Personal Information from our databases and to prevent the user from utilizing the Services.
How We Collect Information
In general, the Personal Information we gather enables us to provide the Services to you and helps us learn more about the use of the Services.
Usage/Account Information: We collect Personal Information that you submit to us voluntarily at registration and in the course of your use of the Services. In order to use certain features of the Radiator Labs Control System or Services, we require you to create an “Account” by providing the following information: email address and the ID number for the radiator cover of your unit (“Cozy”). You can choose not to provide us with certain information, but this may limit the features of the Services you are able to use.
Google ID: We may allow you to use your Google ID to set up an Account. If you wish to use your Google account you are taken to the Google website to login to your account and this information is then shared with us for the sole purpose of setting up your Account.
Location Information: Because we know the installation location of each Cozy, when you register your Cozy via the App, we would be able to associate your email address with the location(s) of your registered Cozy(s)
Information Collected via the Cozy: We collect data via the Cozy such as the temperature of the room where the Cozy is installed.
Communications: When you communicate with us by sending us an email, we will collect and store any information that is contained in your communications with us.
Surveys: When you participate in one of our questionnaires or customer surveys, we may collect additional personal information from you.
Contests: If you participate in a contest, sweepstakes or other promotion, we will collect any information you provide in connection with that promotion.
Other Information: We also collect other types of personal information that you provide to us voluntarily. We may also collect personal information at other points in our Site or App that state that personal information is being collected.
We collect the following types of Anonymous Information:
Information Collected by Our Servers. To make our Services more useful to you, our servers (which may be hosted by a third party service provider) collect information from you, including your browser type, operating system, Internet Protocol (“IP”) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, and/or a date/time stamp for your visit.
Log Files. As is true of most websites, we gather certain information automatically and store it in log files. This information includes IP addresses, browser type, Internet service provider (“ISP”), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to analyze trends, administer the Services, track users’ movements around the Services, gather demographic information about our user base as a whole, and better tailor our Services to our users’ needs. For example, some of the information may be collected so that when you visit the Services again, it will recognize you and the information could then be used to serve advertisements and other information appropriate to your interests.
Pixel Tags. In addition, we may use “Pixel Tags” (also referred to as clear Gifs, Web beacons, or Web bugs). Pixel Tags are tiny graphic images with a unique identifier, similar in function to Cookies, which are used to track online movements of Web users. In contrast to Cookies, which are stored on a user’s computer hard drive, Pixel Tags are embedded invisibly in Web pages. Pixel Tags also allow us to send e-mail messages in a format users can read, and they tell us whether e-mails have been opened to ensure that we are sending only messages that are of interest to our users. We may use this information to reduce or eliminate messages sent to a user. We do not tie the information gathered by Pixel Tags to our users’ Personal Information.
Mobile Services. We may also collect non-personal information from your mobile device if you have downloaded our App. This information is generally used to help us deliver the most relevant information to you. Examples of information that may be collected and used include your geographic location, how you use the App, and information about the type of device you use. In addition, in the event our App crash on your mobile device, we will receive information about your mobile device model software version and device carrier, which allows us to identify and fix bugs and otherwise improve the performance of our App. This information is sent to us as aggregated information and is not traceable to any individual and cannot be used to identify an individual.
Disclosure – Analytics.
How We Use Information
We will use your Personal Information:
We may also use your Personal Information to create Anonymous Information records by excluding information that makes the information personally identifiable to you.
We use the Anonymous Information we collect to analyze trends, administer and improve the Services, track users’ movements in the App, gather demographic information about our user base as a whole, and better tailor our Services to our users’ needs. For example, some of the Log Files may be collected so that when you use the App again, it will recognize you and the information could then be used to serve advertisements and other information appropriate to your interests. However, we reserve the right to use Anonymous Information for any purpose.
How We Disclose Information
We may also disclose certain Personal Information:
We reserve the right to disclose Anonymous Information publicly without restriction.
YOUR CHOICES REGARDING YOUR INFORMATION
Information Disclosed to Third Parties
How We Respond to Do Not Track Signals
We do not currently respond to “do not track” signals or other mechanisms that might enable consumers to opt out of tracking on the Services.
Contacting Radiator Labs